Brief Description
We are seeking a dedicated Retail Associate to join our team at Ten Tops, where everything in-store is priced at $10 or less. This role involves various operational and customer service responsibilities to ensure a positive shopping experience.
DUTIES AND RESPONSIBILITIES
Responsibilities may include, but are not limited to:
* Adhering to all standard operating procedures and policies
* Handling cash transactions accurately
* Managing communications related to their assigned area
* Assisting with merchandising and stock management
* Providing exceptional customer service through personal contact
* Receiving deliveries and managing invoicing and paperwork
* Stocking shelves and displays
* Performing store maintenance such as cleaning and stock room organization
* Ensuring a strong safety culture, including proper use of equipment
This position covers all operational aspects of the store, with additional responsibilities assigned by the Store Manager based on store needs.
Essential Job Functions
* Standing for entire shifts
* Operating the cash register frequently
* Moving merchandise weighing up to 10kg and reaching heights of 1.5-3m
* Using ladders and stock trolleys for stock retrieval and placement
* Kneeling, bending, and stooping regularly on the sales floor and in stock areas
* Communicating effectively with customers and staff face-to-face and via telephone
Qualification and Work Skill Requirements
* Recent relevant work experience
* Strong customer service skills and a willingness to deliver excellence
* Ability to multitask and think creatively
* Experience in cash handling and register balancing
* Solid numeracy skills
Personal Attributes
High presentation standards, professionalism, excellent communication skills, an extroverted personality, a customer-focused approach, retail knowledge, enthusiasm for teamwork, and a passion for connecting with people.
About Us
* At Ten Tops, everything in our stores costs $10 or less, offering great value across various categories including pet care, household items, groceries, and more.
* This is an excellent opportunity to join a supportive team with ongoing training and career development in a dynamic retail environment.
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