Join our dynamic team in Fremantle, Western Australia.
For over 200 years, KONGSBERG has developed solutions that enable people worldwide to deliver extreme performance under extreme conditions. Today, we are a global leader in maritime operations, defence, aerospace, and oil and gas industries. Our strength lies in assembling centers of expertise around products, technologies, and market needs.
What we are offering:
We provide a positive work culture, a 35-hour work week, superannuation above the mandatory amount, and an excellent working environment in Henderson, within the City of Cockburn, Western Australia. Professional skills development and training opportunities are available to support your career growth.
About the role:
Provide specialised technical support and assistance for propulsion equipment repair and overhaul to the service and sales teams related to propulsion products.
Key responsibilities:
1. Oversee removal, repair/overhaul, and re-installation of equipment onto vessels.
2. Perform repair work in the workshop and on-site as required.
3. Lead a team of Service Technicians and/or subcontractors.
4. Supervise repair and maintenance procedures.
5. Prepare reports following factory recommendations and classification society requirements.
6. Assist in developing support capabilities with local contractors for all service aspects.
7. Identify and address on-site and workshop HS&E issues.
8. Communicate with key customer account representatives.
9. Handle administrative duties, including report writing, quotations, client meetings, and data entry into the Kongsberg Maritime system.
10. Participate in training on software, communication tools, and other necessary equipment.
11. Share product knowledge and experience with relevant staff.
12. Maintain a professional appearance and demonstrate commitment to delivering excellent customer service.
13. Ensure all work complies with legal and company procedures.
14. Work within a Defence maritime environment as required.
About you:
Qualifications:
A degree in engineering is desirable but not essential.
Experience:
Minimum 5 years' experience in a similar role working with ship propulsion and/or a Mechanic trade certificate.
Skills:
* Sound knowledge of Kongsberg propulsion products.
* Experience with propulsion, steering gear, and stabilization equipment.
* Self-motivated with strong communication and interpersonal skills.
* Excellent engineering and technical knowledge to support customer inquiries and collaborate with Principal's technical staff.
* Ability to train, communicate, and develop staff within the area of responsibility.
* Effective liaison with Customer Technical & Logistics staff and Vessel Engineering Staff.
* Ability to prepare standard reports.
* Good organizational skills and task prioritization.
* Maintain confidentiality in all operations.
* Positive attitude and ability to work in a multicultural environment.
* Outgoing, sociable, and determined.
* Willingness to travel domestically and internationally as required.
Fluent in both written and spoken English.