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Administration assistant

Wollongong
Illawarra Mercury
Posted: 1 August
Offer description

Capable Kids South Coast is hiring a Part time Administration Assistant role in Port Kembla, NSW. Apply now to be part of our team.
Job Summary

* Looking for candidates available to work:
o Monday: Morning, Afternoon
o Tuesday: Morning, Afternoon
o Wednesday: Morning, Afternoon
o Thursday: Morning, Afternoon
o Friday: Morning, Afternoon
* No experience required for this role
Job Opportunity: Administrative Assistant
Capable Kids South Coast
Location : 108 Wentworth Street, Port Kembla NSW 2505
Availability : We're flexible This role can be full-time or part-time to suit the right person, but you'll need to be available on Thursdays and Fridays.
Start Date: ASAP

We're a busy and friendly Paediatric Speech and Occupational Therapy Clinic looking for a reliable and organised Administrative Assistant to join our supportive team. This role plays a key part in helping our clinic run smoothly — with a strong focus on client communication, appointment scheduling, and day-to-day admin support.

You'll be part of a passionate team that includes:
* 3 Speech Pathologists
* 4 Occupational Therapists
* 7 Allied Health Assistants
* 2 Administration Staff
We're looking for someone who is hands-on, can think on their feet, and thrives in a fast-paced, client-focused environment.

Key Responsibilities

Client Support & Scheduling
* Answer phone calls, emails, and texts
* Manage and update daily appointment schedules
* Send out appointment reminders, intake forms, and reports
* Maintain accurate client records
* Follow up on waitlists and expired NDIS plans
* Process invoices and payments (in-person and over the phone)
Office Administration
* Scan, file, and shred documents
* Order and restock office supplies
* Keep the front office, waiting area, and shared spaces tidy and organised
* Assist in keeping other moving parts of the clinic, tidy and organised
Additional Tasks
* Review therapy reports for formatting before sending
* Help laminate and prepare therapy resources
Essential
What We're Looking For:
* Excellent communication and time management skills
* Confident working independently and juggling multiple tasks
* Comfortable using business software (experience with Nookal is a bonus but not essential)
* Friendly, professional, and adaptable
* Must be available Thursdays and Fridays
* Must be willing to obtain a Working With Children Check, Police Check and NDIS Worker Screener
* Must be or willing to become vaccinated for COVID-19 and flu
Preferred
* Customer Service experience
* NDIS understanding is helpful, but we can teach you
* Microsoft Office experience preferred
How To Apply
Email your resume and a short cover letter to Tamara Bailey at **********@capablekids.com.au or click Apply Now.

We can't wait to welcome a new team member who's organised, reliable, and ready to help us deliver outstanding care to our families. #J-18808-Ljbffr

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