Family Violence Case Manager (Refuge and Housing)
Posted: 28/11/2025
Closing Date: 14/12/2025
Job Type: Permanent - Part Time
Location: Geelong - Spring Street
Job Category: Community Services and Development, Voluntary, Charity & Social Work
We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings.
Job Description
About the Sexual Assault & Family Violence Centre
We are a client-centred organisation, supporting the community throughout Barwon, Wimmera, and the South West regions, offering a range of specialist support services to people impacted by sexual and family violence, encompassing 24 hour crisis care, specialist response services, early intervention programs, Victims Assistance Program, Community Legal Services, trauma recovery programs, professional training and primary prevention initiatives.
About The Role
This role provides purpose by delivering intensive support to women and children experiencing or recovering from family violence in refuge and crisis accommodation. As part of a dynamic team, the Specialist Family Violence Case Manager is responsible for managing and coordinating services that ensure clients' safe and secure transition into affordable housing. The role requires a strong understanding of the gendered and complex nature of family violence, evidence-based risk factors, and ongoing assessment of client risk and safety, while addressing broader support needs to promote stability, wellbeing, and long-term independence.
Why work for The Sexual Assault & Family Violence Centre?
The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we celebrate diversity and inclusion in all we do. We have a high level of employee engagement and satisfaction and provide a number of complementary benefits to our staff, some of our benefits include:
Flexible working arrangements
5 weeks annual leave and access to purchased leave for full and part time employees
Paid parental leave
Salary packaging
Health and Wellbeing initiatives
Employee Assistance Program (EAP)
Social initiatives
The SAFV Centre acknowledges and respects the First Nations ownership of the land where we work.
Desired Skills and Experience
About You
You have a strong understanding of family violence in gendered and structural contexts, with experience in risk assessment, safety planning, crisis intervention, and case management. You understand the impact of trauma on clients and their families and work effectively in multi-disciplinary teams. You demonstrate advocacy, collaboration, and application of theoretical frameworks, manage complex workloads, practice independently and as part of a team, and maintain accurate, confidential case notes.
You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.
If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you. We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.
The successful candidate will be required to maintain a current Working with Children's Check and National Police Check at their own expense.
Key Selection Criteria
Essential Qualifications and Experience
Your application must address the following:
A relevant graduate or postgraduate qualification in psychology, social work, or a related discipline, with relevant experience desirable.
Essential Skills and Knowledge
A comprehensive understanding of the issues relating to family violence with a gendered feminist, structural, individual and family context.
Extensive experience in undertaking comprehensive risk assessments and risk management responses (safety planning) and crisis intervention and case management.
Sound knowledge of the effect and impact of interpersonal trauma on adults, young people, children and their non-offending families.
Experience working within an integrated, multi-disciplinary team.
Demonstrated ability to advocate, liaise and practice collaboratively across complex systems.
Extensive experience applying theoretical frameworks to practice.
Ability to manage complex and demanding work.
Ability to practice independently with a high degree of autonomy and to participate as a member of a team.
Extensive experience maintaining accurate and confidential case notes.
Other
Commitment to the vision, values and purposes of The SAFV Centre.
Commitment to continuous quality improvement and cultural equity in service delivery.
Current Victorian Driver's Licence.
Referees
Applicants must provide the name and current contact details of 2-3 professional referees including the most recent or current supervisor.
Period of Appointment
Ongoing, subject to funding.
Hours of work
30.4 hours/ 4 days per week
Salary and Conditions
Annual salary range is $100,****** - $105,****** plus superannuation (pro rata for part time). Salary will be commensurate with experience and skills.
Industrial Instrument: The Sexual Assault & Family Violence Centre Enterprise Agreement ****.
Salary Packaging: Provided via Maxxia. PBI status with other expenses available to package above this cap. The Sexual Assault & Family Violence Centre is a Public Benevolent Institution.
Superannuation: The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act ****.
Probationary Period – 6 months with a review conducted during this time.
How To Apply
All applications must address the key selection criteria outlined in the Position Description. For a confidential discussion, please contact Danielle Lavithis, Client Services Manager on .
We are currently accepting applications from direct applicants only, no recruitment agency applications accepted.
Please note if you are applying via seek go to The SAFV Centre career portal to access the position description at
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