Make an impact with NTT DATA brings an exciting opportunity to advance your career and contribute to impactful technology solutions in Canberra.
NTT DATA is seeking a Network Engineer (L3) to manage WAN, LAN, Data Centre Networking, Wireless Networks, Load Balancers, Firewalls, Corporate Telephony and Network Management Platforms and Applications. This permanent role works within our Canberra Secure Operations Centre (CSOC), a team providing Platform, Application, Network and Security services to public and private sector clients requiring protected infrastructure and security clearance.
What You'll Be Doing
* Work independently with general direction from the client, stakeholders, team lead or senior manager to resolve incidents and requests in a timely manner within agreed SLA.
* Proactively identify, investigate, analyse issues and errors prior to or when they occur and log them in a timely manner, capturing all required and relevant information for immediate resolution.
* Plan, coordinate and implement complex system changes within client‐specified change windows, liaising with the client, vendors and other partners to ensure minimal disruption to day‐to‐day business operations.
* Monitor performance levels and capacity of supported devices and networks and assist in capacity planning and management.
* Test new software versions and patches for release suitability and problem resolution.
* Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
* Operate within security and compliance frameworks.
* Support facility and access management for the NOC Operations Centre and associated data centres.
* Obtain and maintain all role‐specific internal certifications required to perform the duties of the position effectively.
Your Experience And Qualifications
* Australian Citizen willing to obtain an AGSVA NV1 clearance.
* Diploma or Degree in Information Technology or equivalent.
Core Technologies
* Routing and Switching (Cisco / Juniper)
* Firewalls (Fortigate)
* Load Balancers (F5)
* Azure Networking
* Fibre Channel Networking
* Software Defined Networking
Specialisations
* Automation technologies: Ansible, Jenkins
* Scripting: Python
* Network Configuration Management: Netbox
* Networking Monitoring Tools: Icinga & LogicMonitor
Experience
* 5-8 years experience in core technologies
* 3+ years experience in two or more of the specialisations
* Managed Services experience
* Excellent knowledge and experience in ticketing tools, preferably ServiceNow
Education and Training
* Bachelor's degree in IT or related discipline (highly regarded)
* ITIL Foundation certification v3 / v4
* CCNA / CCNP / CCIE
* Fortinet NSE Certifications
* F5 Certified Technology Specialist Local Traffic Management (F5-CTS-LTM)
* Aruba Certifications (ACMA / ACMP / ACMX)
* Microsoft Certified: Azure Administrator Associate
Some Of The Benefits Of Working With NTT DATA
* Flexible and hybrid working
* Leave options that allow you to contribute to community, study or recharge
* Parental leave policy that supports parents and carers
* Income protection insurance
* A comprehensive well‐being program and associated benefits
Workplace Type
Hybrid Working
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
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