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It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.
We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.
Make a real impact in your local community.
Do you love connecting with people? Are you passionate about helping others? This role is your chance to combine customer service skills with community engagement and enjoy flexibility while you do it.
Why join Medibank?
We'reon a mission to create Australia's healthiest workplace.Here'swhat that means for you:
Flexibility:Work in-store, from home, and out in the community.
WorkBetterby Medibank– access virtual GP consultations, psychology support, health coaching, and more.
Subsidised private health insurance and fully subsidised Healthy Living Extras.
Good Health Day– an extra day off each year to recharge.
Holistic wellbeing support including health assessments,pregnancyand parenting support, and 24/7 Employee Health Support Line.
Leave for life's moments:Paid parental leave, volunteer leave, community leave, and cultural leave options.
Growth & Development:Career pathways, learning programs, and opportunities to innovate.
Inclusive culture:Seven Employee Networks supporting diversity and belonging.
About the role
We have a Full-Timehybrid opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at ourGarden City Store QLD. You may also be requested to work at our Carindale and Sunnybank stores to support your wider team.
Asthe face of Medibank in yourarea, you will:
Help customers choose the right health cover and services.
Support them across multiple channels –in-store, over the phone, online, and in the community.
Build lasting relationships and trust through personalised conversations.
Solve everyday challenges and share ideas to improve how we work.
This role includes aflexible rotating rosterworkingMonday to Friday with some Saturday work. The working hours are between 8am - 8pm withmaximum8-hourshifts (e.g. 9am - 5pm or 12pm - 8pm).
You will be a part of ageographically based, cross-functionalteams, with a sharedgoaltobuild stronger community connections, deepen trust, and deliver more personalised supportin your area.
Whatwe'relooking for
Youdon'tneed health insurance experience –we'llteach you that. If you have skills in customer service, sales,health,retail,or community engagement, youcould bea great additionto our team.Youare:
Great at building rapport and explaining things clearly.
Comfortable using technology and learning new systems.
A team playerwhoisadaptable and proactive.
Detail-focused and committed to protecting customer privacy.
Whatyou'llget
Salary:$63,660 + 12% super+ performance incentives.
Benefits:Health cover discounts, wellbeing programs, flexible work, and more: https://careers.medibank.com.au/the-medibank-experience/
Purpose-driven work:
Help improve health and wellbeing in your community.
Ready to make a difference? Apply nowtobe part of a teamthat'stransforming how we connect with our communities and creatingbetter health for better lives.
Imagine working with us
We understand that work means different things to everyone... We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. And that's why we're reinventing work.
Imagine a workplace where work didn't feel like work. A workplace where you could shape when and where you work to have more impact. Where flexible working isn't a buzzword, it's a reality.
Imagine a workplace that helps you and your family thrive. Where connection, personal development and health and wellbeing are front of mind. To learn more about our benefits go tohttps://careers.medibank.com.au/culture/rewards-benefits/
For you, work should help you Live Better. It should bring you fulfillment and joy. And with Medibank, it could.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
For any adjustments or alternative formats during the recruitment process, please contact us at careers@medibank.com.au.To learn about our commitments and employee experiences, go to https://careers.medibank.com.au/culture/diversity-inclusion/
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