About the Role
This challenging opportunity combines field work with leadership responsibilities, encompassing a mix of on-site presence and oversight.
You'll be hands-on across multiple sites, delivering high-quality repairs and emergency response services while helping guide technicians to maintain exceptional service standards and drive operational efficiency.
Key Responsibilities:
* Deliver expert service and repairs on supermarket refrigeration systems
* Mentor junior technicians to enhance their skills and promote first-time fix culture
* Assist with emergency response and complex fault diagnostics to ensure swift resolution
* Conduct site inspections and support quotation preparation to optimize business outcomes
* Collaborate with administrative and operations teams to streamline job completion and improve overall performance
Requirements:
* Leadership capability or prior mentoring experience to drive team success
* Strong analytical skills for effective fault finding and troubleshooting
* High standard of communication and professionalism to build strong relationships
* Excellent computer literacy and administration skills to stay up-to-date with technology