We are seeking an experienced Dynamics 365 System Administrator to take ownership of our Microsoft Dynamics 365 environment and ensure its stability, security, and performance. This is a pivotal role responsible for maintaining a robust platform that supports our business operations, primarily focused on Dynamics 365 Finance & Operations (D365 F&O).
You will work closely with business stakeholders, technical teams, and external partners to manage environments, troubleshoot issues, optimise system usage, and drive continuous improvement. If you are a proactive, technically strong, and solution-focused administrator who thrives in a fast-paced environment, we'd love to hear from you.
Key ResponsibilitiesData & System Management
* Administer, configure, and maintain the Dynamics 365 platform across production and non-production environments.
* Support BAU activity in collaboration with business teams, ensuring KPI adherence and maintaining user confidence in the system.
* Manage security roles, permissions, user access, and compliance controls.
* Translate operational needs into system configurations or enhancements.
* Monitor system performance, integrations, and data flows to ensure high availability and reliability.
* Provide advanced troubleshooting across functional and technical layers, engaging Microsoft Support or partners as required.
* Support release management, testing cycles, deployments, and environment refreshes.
* Maintain accurate documentation for environments, configurations, and system changes.
* Ensure alignment with governance standards, data policies, and best practices.
* Assist with upgrades, patches, and optimisation initiatives.
Quality Assurance
* Work closely with QA teams to define, execute, and improve test plans.
* Oversee resolution of defects and issues identified during testing.
Process Improvement
* Identify and implement improvements to enhance efficiency and system utilisation.
* Analyse delivery performance using metrics and KPIs to drive continuous improvement.
* Develop and maintain product documentation, release notes, and technical materials.
Qualifications, Skills & Experience
* Proven experience as a Dynamics 365 System Administrator or similar role.
* Strong practical knowledge of Dynamics 365 Finance & Operations.
* Hands‐on experience with security roles, business units, and user provisioning.
* Experience in environment management, solution deployment, and change control.
* Strong troubleshooting skills across functional and technical components.
* Good understanding of data management principles, including imports/exports and data quality controls.
* Experience with Azure Active Directory and identity/security governance.
* Exposure to finance-related data structures and key D365 Finance modules.
* Familiarity with SQL for monitoring and troubleshooting.
* Microsoft certifications.
* Experience with integration tools and patterns (Azure Integration Services, APIs, Logic Apps, etc.).
Why Join Us?
* Opportunity to own and shape a mission‐critical business system
* A supportive, collaborative team culture
* Involvement in exciting transformation and optimisation projects
* Commitment to sustainability and long‐term business success
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