Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in‐home aids, for people living with disability, mobility impairments and the aged.
GMobility, a part of the Country Care Group, is seeking a full‐time Retail Assistant to join our team in Morewell.
We are an innovation company based on family values, passionate about our people and improving the everyday lives of our customers.
As the Retail Assistant, your primary objective is to deliver excellence in service within our showroom to create a welcoming environment for clients and medical professionals and complete administrative duties of the retail team. Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.
A National Police check is required for this position.
Fully vaccinated against COVID‐19 and obtain a National Police Clearance.
Career growth and development through our Leadership Academy. Celebrate birthdays with cake.
Key Responsibilities
Provide excellent customer service and promote sales of products and services.
Offer specialist product knowledge advice to assist customers.
Answer telephone queries and provide assistance to customers.
Clean and stock the showroom.
Operate Point of Sale systems effectively.
Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions.
Generate invoices and maintain accurate records.
Assist in maintaining the showroom layout on a regular basis to keep it looking fresh.
Process orders and correspondence through the online portal.
Skills & Experience
Previous experience in an administration role.
High attention to detail and excellent computer literacy and accuracy.
Excellent literacy and numeracy skills.
Demonstrated attitude of service and experience in providing excellent customer service.
Experience in operating POS and cash handling.
Physically fit for manual work.
* Do you have customer service experience?
* Which of the following statements best describes your right to work in Australia?
* Do you have experience in administration?
* Do you have experience using point of sale (POS) software?
* What's your expected annual base salary?
* How many years' experience do you have as a Retail Sales Assistant?
* Which of the following Microsoft Office products are you experienced with?
* Which of the following statements best describes your Covid-19 vaccination status?
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