About Us:
Loco Love is artisan chocolate magic.
Launched in 2013, Loco Love's reputation in producing conscious chocolates that resonate with both the palate and soul has paved the way for its unprecedented popularity. We've been featured in Vogue, Harper's Bazaar, Gourmet Traveller and most recently we were selected as one of the AFR's Fast 100 - in the top 100 fastest growing companies in the Australia market.
The quality of ingredients we use are vital to the alchemy of our high-vibe products. We only use the finest organic, plant-based and whole food ingredients. Our sorcery is in the unique blend of superfoods, tonic herbs, probiotics and healing spices; chocolate with benefits.
We hold deep reverence for nature and operate with gratitude for the beauty that surrounds us. When sourcing our ingredients, we prioritise socially responsible suppliers that care about quality and craft, pay their farmers fairly, respect the earth and can provide traceable supply chains.
You will never find refined sugars, palm oil, artificial sweeteners, GMO's, emulsifiers, dairy or gluten in our products.
About the Role
Loco Love is seeking a proactive and passionate Production Supervisor to ensure the production of high-quality, safe, and legally compliant products that consistently meet Loco Love's standards of excellence and customer expectations.
This role leads the production team with presence and care, ensuring team members are engaged, supported, and working effectively. This position also plays a key role in implementing systems and continuously improving processes and SOPs, helping to make production as lean, efficient, and considered as possible.
Working closely with the Production and Quality teams, the role is instrumental in driving efficient operations and food safety standards, and actively contributes to a strong, values-led culture.
Responsibilities:
Team Leadership:
* Develop and lead a motivated and engaged team.
* Ensure team members are working to the agreed schedule and standards to deliver daily and weekly targets (volume and quality) through active monitoring of KPIs to drive accountability, efficiency, and continuous improvement.
Safety:
* Ensure compliance with Workplace Health & Safety (WHS) and Food Safety requirements at all times.
* Proactively identify hazards and escalate and report risks, incidents, or near misses in line with company procedures.
Production Planning:
* Assist Production Manager with weekly production plan and labour schedule.
* Support smooth daily operations by identifying risks, bottlenecks, or resource constraints early, communicating these risks, and taking corrective actions where appropriate.
Communication:
* Communicate all significant safety, quality, operational, or people-related matters to management promptly.
* Take prompt corrective action where necessary, providing clear feedback as necessary to the team.
Problem Solving:
* Where non-conformance is identified, or standards are not met, investigate cause and implement preventative measures to avoid recurrence.
* Actively contribute to the review and updating of standardised work as required.
Standardised Work:
* Prepare and ensure team members understand and follow work standard procedures including standard operating procedures (SOPs), work instruction sheets (WIS), key point charts (KPC).
* Problem solve where standards are not met, investigate cause and implement preventative measures to avoid recurrence.
Training & development:
* Foster a growth mindset and of continuous learning and development, where every team member can better him/herself and the company goals on a daily basis.
* Coach and build capability of the production leads and team members.
Preparation & Cleaning:
* Ensure thorough completion of all cleaning checklists at the start of, during and at the end of shifts.
* Verify completion and accuracy of all cleaning and sanitation checklists.
Data Integrity:
* Timely input of production data in DEAR – Inventory Management system to keep an accurate track of raw materials, finished goods and stock on hand.
Efficiency:
* Collaborate with the Production Manager and wider team to identify improvements for cost of goods, employee training and engagement, and general factory efficiency.
Quality:
* Ensure compliance with food safety, quality, GMP, and HACCP requirements on shift, including monitoring of critical controls and accurate documentation.
* Identify and escalate quality or food safety issues, supporting corrective and preventative actions. Ensure team members consistently follow quality and food safety standards.
* Actively participate as a member of the HACCP Team, supporting ongoing compliance, audits, and corrective actions.
Culture:
* Lead by example in behaviour, communication, and standards.
* Ensure the team is engaged and uphold the company values, foster collaborative and harmonious working practices.
* Foster a collaborative, respectful, and positive working environment.
What we're looking for:
* 3+ years' experience in a HACCP and GMP/GHP–certified food manufacturing environment.
* Experience leading or supervising production teams with care, clarity and accountability in a hands-on role.
* Food Safety Supervisor Certificate (or willingness to obtain)
* Strong working knowledge of food safety, quality, GMP, HACCP, and WHS.
* Experience following and improving SOPs and standardised work.
* Comfortable working with production data and inventory systems.
* Communicates in a clear, respectful, and genuine way, helping people feel informed, valued, and engaged.
* Demonstrates strong attention to detail and takes pride in upholding food safety and quality standards.
* Proactive and solutions-focused, with a positive, practical approach to continuous improvement.
* Well organised, reliable, and able to stay calm and focused in a fast-paced production setting.
* A collaborative, values-led team member who contributes to a positive, respectful, and inclusive workplace culture.
Why You'll Love Working With Us
* A nurturing, purpose-driven workplace
* A role that truly supports people and enhances team culture
* Opportunities to contribute to meaningful projects and events
* A collaborative team that values kindness, creativity and excellence
Our Values
At Loco Love our purpose is 'to cultivate self-love in service of collective healing'. We bring this purpose to life by embodying our G.R.A.C.E values every day:
* Gratitude
* Radical Responsibility
* Authenticity
* Compassion
* Excellence
Ready to sprinkle some magic into your career? Apply now with your resume and cover letter outlining why you're the perfect fit for this role.