Job Title
We are seeking an experienced professional to join our federal government team delivering critical ICT services. This role is ideal for someone who thrives in complex environments, enjoys solving technical challenges, and can balance project delivery with operational stability.
In this position, you will be a key member of the infrastructure operations group, responsible for ensuring the department's Windows environments remain secure, reliable, and optimised. You will work across a mix of project-based initiatives and ongoing support, collaborating with technical specialists to enhance systems, improve performance, and strengthen cyber resilience.
Key Responsibilities
1. Implement new infrastructure solutions and upgrades to improve service capability.
2. Apply robust security practices across platforms, including vulnerability management, device control, and application whitelisting.
3. Monitor and maintain systems using Microsoft System Centre and Intune, ensuring timely updates and patch compliance.
4. Administer and support Windows Server environments, including Active Directory, DNS, PKI, ADFS, file/print services, DFS, and Group Policy.
5. Investigate and resolve complex technical issues, escalating where necessary to ensure minimal service disruption.
6. Develop and maintain technical documentation, including operational procedures and design records.
7. Work closely with other ICT teams to deliver seamless, efficient, and secure services.
This is a high-impact federal setting where your expertise directly contributes to national priorities. You will tackle a diverse range of projects, gain exposure to enterprise-level technologies, and work alongside skilled professionals who value collaboration and innovation.