The Company An exciting opportunity to join a growing technology company in Melbourne's northern suburbs as a Collections Officer. This is a full-time, onsite role (Monday to Friday) suited to someone who thrives on driving results and enjoys getting into the detail to clean up aged receivables. The Role You'll take ownership of a significant build-up of overdue accounts, working closely with customers to recover outstanding payments while maintaining strong relationships. This is a hands-on position requiring resilience, strong communication skills, and a proactive approach to debt management. Manage a portfolio of overdue accounts and follow up outstanding payments via phone and email Reconcile customer accounts and resolve billing disputes promptly Negotiate payment arrangements and ensure adherence to terms Monitor debtor ageing reports and escalate high-risk accounts Liaise with internal stakeholders (Finance, Sales, and Customer Service) to resolve issues impacting collections Assist with process improvements to prevent future debt build-up Your Profile Proven experience in collections, credit control, or accounts receivable Confident communicator with strong negotiation skills High attention to detail and ability to manage competing priorities Experience in the technology or services sector highly regarded Comfortable working 5 days onsite in a fast-paced, collaborative environment Apply Today Please send your resume by clicking on the apply button. Reference Number: 06810-0013333163 - ST By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.