We are working with a Global Financial Services company who have been operating for 20+ years and continue to grow globally! Working within the financial services space, you will be a part of a welcoming, inclusive and collaborative team that works fast and smart in a highly supportive environment.
**The Role**:
We are looking for a Junior Desktop Support who wants to be part of a team that is responsible for building and operating complex technologies on which the company's operations are built.
- You will be carrying out Installation, configuring and supporting various workstations, servers, telephony systems and all associated peripheral devices
- Diagnosing and problem solving different faults in both hardware and software
- Performing multiple system builds and upgrades
- Supporting the core internal trading and business software
- Identifying and highlighting opportunities for automation
- Creating and managing documentation and other administration
**Experience**:
- **Australian PR or Citizenship only**:
- A self-motivated problem solver who is curious and shows a willingness to learn and grow
- Great attention to detail and ability to work in a fast-paced and dynamic environment
- Excellent communication skills and a team player
- Excellent written and verbal communication skills
- A passion for automating processes and using an infrastructure-as-code mind-set
- An open-minded and innovative approach and a desire to take initiative
- Experience working with Windows operating systems in a support capacity
- Good operational knowledge of Microsoft Active Directory, Azure Active Directory, Office 365
- Experience installing and configuring workstations
- Experience of troubleshooting desktop hardware and software issues
- Scripting skills for automation of tasks is desirable e.g. Python, PowerShell
- Working knowledge of networking concepts & technologies
**Benefits**:
- Flexible leave and flexible working policies
- Friday's free lunch
- Brand new office space/fit-out with great views
- Employee wellbeing guidance and support
- Companywide bonus component