Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Position: Merchandise Coordinator
Reporting to the CPU Sales & Distribution Manager, the Merchandise Coordinator will join our team on a full-time basis at our South Guildford branch. This role involves providing excellent customer service to CAT shop patrons to ensure growth and stability of Caterpillar merchandise sales.
Roster: Monday – Friday, 8.5 hours per day (including meal break)
What You'll Do:
- Assist CAT shop customers with inquiries, ensuring prompt and helpful responses.
- Coordinate stock orders with suppliers, maintaining good relationships.
- Use effective marketing and sales techniques to display products attractively.
- Process all orders promptly and inform customers of backorders or discontinued items.
- Manage stock, including ordering, receiving, picking, packing, and fulfilling orders according to customer delivery or collection specifications.
- Cover CSC Reception Area breaks and other leave when required.
Skills & Experience:
- Previous experience in customer service and/or sales roles.
- Experience working with SAP & DBS is highly desirable.
- Advanced computer literacy skills (MS Office Suite and internet-based applications).
- Strong time management and organizational skills.
- Ability to work under pressure and manage competing priorities.
Our Benefits include but are not limited to:
- Financial Benefits: Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance, and over 600 retail discounts (e.g., Coles, Petbarn, Virgin, HOYTS, Crown).
- Health & Wellness: Discounts with BUPA, Fitness Passport, and EAP support for you and your family.
- Culture & Career: Recognition programs, internal career progression, and training & upskilling through WesTrac Institute.
- Additional Perks: Emergency Services Leave, Defence Force Reserves Leave, and Employee Share Purchase Plan.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorized Caterpillar equipment dealers, offering mining and construction equipment and management solutions.
We value diversity and inclusivity, encouraging applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WesTrac is a WORK180 endorsed employer committed to diversity, inclusion, and equality.
#J-18808-Ljbffr