Job ID ALICE_SPRINGS-NT
Location ALICE SPRINGS, NT, AU
Date Posted
Category Engineering and Sciences
Subcategory Systems Engineer
Schedule Full-time
Shift Day Job
Travel Yes, 10 % of the Time
Minimum Clearance Required TS/SCI With Poly
Clearance Level Must Be Able to Obtain None
Potential for Remote Work No
Description
JOB DESCRIPTION
SAIC is seeking experienced Information Technology (IT) based Service Integration oversight personnel (SETA role) to supporting a government customer. The successful applicant will exhibit flexibility in task execution, provide technical expertise on a variety of Systems Engineering topics [e.g., requirements (RFCs and RITMs), Maintenance Activities (MAs), service readiness (NSIS), verification and validation, etc.] Candidates will oversee service provider continuity of efforts, demonstrate value-added judgment, and advise the government on IT service enhancement activities. The successful candidate will produce recommendations and deliverables in a thorough, practicable, and consistent manner congruent with the organization's strategic objectives.
Responsibilities
The successful candidate must be able to
Proactively perform as an organized and dedicated change agent, core to ensuring quality assurance while assisting the culture shift toward standardized IT service deliveries
Serve as a primary customer interface for cross-functional technical and relationship management efforts that protect the baseline while maximizing service enhancement adoption
Operate proactively with ability to lead and execute project engagements without direct leadership oversight and/or participation
Provide technical reviews of proposed Requests for Change (RFCs), Maintenance Activities (MAs), and other site change efforts and offer site specific mission impact assessments
Conduct site surveys to better under Power, Space, and Cooling concerns
Provide specific, detailed information for selection, implementation techniques, and tools for the most efficient solution to meet business needs, including present and future capacity requirements
Perform as key Technical Advisor for articulating service requirement gaps to support customer mission architecture
Educate consumers on current and upcoming IT service deliveries, changes, and potential impacts to existing capabilities
Qualifications
Bachelors in a STEM related field and nine (9) years or more experience; Masters in STEM related field and seven (7) years or more experience; Or ten or more years IT and IT Project Management experience may be considered in lieu of degree
Clearance required to start and maintain Top Secret / SCI with Polygraph
Desired Skills
Domain knowledge in areas
ITIL (Information Technology Infrastructure Library)
Compute IT Services (Information Technology)
Storage IT Services
Networking IT Services
Software IT Services
Data Center IT Services
Project Oversight Management