ITC Care Coordinator Amity Health•Albany, Australia
Amity Health is seeking a dedicated ITC Care Coordinator to deliver culturally appropriate care coordination services to Aboriginal and Torres Strait Islander people living with chronic health conditions.
In this role you'll work closely with General Practitioners, Aboriginal Health Workers and other health professionals to improve access to primary care, strengthen continuity of care and support improved health outcomes. You'll provide proactive coordination across the care continuum, support access to supplementary services and contribute to building the cultural capability of mainstream primary health providers.
This is a rewarding opportunity to make a genuine difference in the lives of people and communities.
About Us
For more than 25 years Amity Health has been a trusted not-for-profit provider of accessible community-focused health services across regional WA. We are committed to strengthening the health and wellbeing of the communities in which we live and work, delivering prevention, early intervention and health promotion services across our three core service streams:
* Mental Health
* Health Chronic Disease & Ageing
Guided by our values of Accountable Integrity, Needs-Led, Equitable, and Connected we work closely with government agencies, health providers and community organisations to ensure people have access to quality support services.
About the Role
As a valued Health Professional you will:
* Provide culturally safe person-centred care coordination to Aboriginal and Torres Strait Islander clients enrolled in the ITC program, supporting improved management of chronic health conditions.
* Support clients to engage with their GP and relevant health services, assisting them to understand and follow agreed care plans, referrals, and appointments.
* Identify and address cultural, systemic and practical barriers to accessing care and advocate on behalf of clients within mainstream primary care settings.
* Build and maintain strong working relationships with GPs, Aboriginal Medical Services, allied health providers and other key stakeholders, and participate in coordinated service planning.
* Administer ITC Supplementary Services funding in line with program guidelines and organisational policy, ensuring appropriate, equitable and well-documented use of funds.
* Maintain accurate client records and program data, meet reporting and contractual requirements, and contribute positively to team meetings, supervision and service planning.
This role is a Fixed Term Contract for 6 months full-time in nature (76 hours per fortnight) based in Albany.
About You
You are a compassionate clinician who is committed to walking alongside our clients, supporting them to access the right community supports and achieve improved health and wellbeing outcomes.
You will bring:
* Experience in care coordination, case support or service navigation.
* Strong understanding of culturally safe, respectful and person-centred practice.
* Ability to work collaboratively with Aboriginal communities and health professionals.
* Excellent communication, organisation and record-keeping skills.
* A commitment to improving health outcomes for Aboriginal and Torres Strait Islander people.
Why Join Us
At Amity Health we are a Needs‐Led organisation that meets people where they are and builds on their strengths. We believe everyone deserves the opportunity to fulfil their potential and access quality support.
When you work with us you'll find more than a job, you'll join a community that:
* Collaborates across sectors to strengthen the health and wellbeing of Western Australians.
* Builds genuine connection to the communities we serve.
You'll also enjoy:
* Salary packaging options to increase your take‐home pay.
* A high‐performing, purpose‐driven team culture built on trust, professionalism and mutual support.
How to Apply
Please submit your resume and a cover letter (maximum two pages) addressing the selection criteria. Applications close 23 February 2026. Early applications are encouraged as shortlisting may commence prior to the closing date. If you would like a copy of the Position Description please email our People & Culture Team.
We look forward to hearing from you and welcoming you to a team making a meaningful impact in the lives of Western Australians.
We Welcome All People
Amity Health actively encourages applications from people of all backgrounds and lived experiences, including First Nations people, people with disability, people of culturally and linguistically diverse backgrounds and LGBTQIA+ individuals. If there's anything we can do to make the recruitment process more accessible, please let us know.
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