Company Description
Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the **_French Zest_** and Sofitel luxury.
Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.
Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge - Club Millésime_ _.
**Why**_Sofitel Sydney Wentworth_**?**
- Ideally situated in the heart of central Sydney’s business and shopping districts, conveniently located near all public transport routes (trains, metro, buses, ferries and light rail).
- Industry benefits worldwide on parking, accommodation, dining and lifestyle services from day one.
- Enhanced parental leave program.
**Job Description**:
- Plan, coordinate and deliver conferences, meetings, and social events from confirmation to completion, ensuring exceptional client satisfaction.
- Prepare and manage event orders, proposals, contracts, and action plans, clearly communicating requirements to all departments.
- Host site inspections, pre-conference briefings, and client familiarisation activities to showcase hotel facilities.
- Build and maintain strong relationships with clients, suppliers, and industry partners to drive repeat business and current opportunities.
- Maximise revenue through accurate quoting, upselling of hotel services, and proactive management of short-lead enquiries.
- Monitor budgets and follow financial procedures for client accounts and departmental expenditure.
- Support revenue forecasting and contribute to achieving department KPIs and hotel financial targets.
- Lead, mentor, and motivate junior team members; oversee daily operations in the absence of the ADOS-MICE.
- Represent the hotel at networking functions, trade events, and industry meetings to enhance market visibility.
- Maintain accurate records and client data using Delphi/Opera systems to support reporting and follow-up.
- Drive continuous improvement by reviewing processes, identifying efficiencies, and sharing feedback with management.
- Stay informed on competitor offerings and market trends to position the hotel competitively.
**Qualifications**:
- Proven experience in event management and coordination, with a strong focus on planning logistics and timelines
- Aptitude and willingness to undertake further professional development with Sofitel
- Solid understanding of the sales, planning, and conversion process from enquiry through to execution
- Previous experience across Food & Beverage, Conference & Event Administration & Management, Reservations, Front Office Sales, and Financial Accounts
- Robust negotiation and client relationship management skills
- Ability to work independently, manage competing priorities, and perform under pressure
- Confident and timely decision-making abilities
- Proficient in market and client research to support tailored proposals and event solutions
- Highly proficient in Delphi and Opera, with the ability to utilise systems for sales tracking, event planning, and reporting
- Professional self-presentation with the ability to represent the Sofitel brand
- Effective communication skills, including liaising with senior stakeholders, clients, and cross-functional teams
- Exceptional attention to detail in planning, documentation, and execution
- Highly organised with the ability to create, manage, and follow detailed planning schedules
- Strong problem-solving and contingency planning skills, with the ability to anticipate and mitigate challenges
- Ability to deliver seamless event planning from concept to completion while maintaining luxury brand standards
Additional Information
Joining our team will **unlock** generous local, national & international **industry benefits** on accommodation, dining, travel, wellbeing & more. You will thrive in a fast-paced, collaborative work environment and be a part of the Hotel's future success. We offer **discounted city parking**, **complimentary dry cleaning**, **progressive leave policies** (including 10 weeks parental leave) and **unlimited development opportunities** as you **learn from industry experts**with international leader in Hospitality - Accor. We genuinely care about your success and want to help you grow on your journey with us.
If this sounds like the right opportunity for you, a new challenge in 2025, we look forward to finding out more about you and invite you to apply!