Parts Counterperson Job Description
We are seeking an experienced Medium / Heavy Duty Truck Industry Professional to join our team as a Parts Counterperson. This role is ideal for individuals with a passion for delivering exceptional customer service and a strong understanding of commercial vehicle products.
About the Role:
The successful candidate will be responsible for assisting customers with their parts needs, providing expert advice on product specifications and applications, and ensuring that all interactions are professional and courteous.
Key Responsibilities:
* Respond to customer inquiries regarding parts availability and pricing
* Provide detailed information about product features and benefits
* Process orders accurately and efficiently
* Maintain a high level of product knowledge to ensure informed sales conversations
Required Skills and Qualifications:
To be successful in this role, you will require:
* A strong background in the Medium / Heavy Duty truck industry
* Excellent communication and interpersonal skills
* Able to work effectively in a fast-paced environment
* Prior experience in a similar role or equivalent combination of education and experience
Benefits:
This role offers a competitive salary, comprehensive training program, and opportunities for career advancement. Our team-oriented culture and commitment to customer satisfaction make us an attractive choice for professionals looking to grow their careers.