About the Company
Cover Genius is a Series E insurtech that protects the global customers of the world's largest digital companies including Booking Holdings, owner of Priceline, Kayak and, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We're also available at Amazon, Flipkart, eBay, Wayfair and SE Asia's largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular "CG Gives" which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the Role
As a Software Engineer on our Customer Experience team, you will be responsible for solving problems faced by our customers while using our products. To drive success in this role, you need business acumen and a keen eye for solving customer facing problems. As a full-stack software engineer you will be responsible for delivering end to end features that aligns with the team's OKRs and collaborate with other problem spaces. Regular collaboration with business stakeholders, product managers and customer team members will be essential to success in this role.
Key Responsibilities
* Contribute to the technical delivery of complex, cross-stack initiatives across both frontend and backend systems, ensuring quality, timelines and architectural consistency.
* Own certain initiatives from start to finish communicating with stakeholders, doing solution design all the way to deployment to production.
* Help the team to shape technical vision and service architecture to align with and enable delivery of the broader product vision, making strategic decisions that balance current needs with long-term scalability.
* Help the team implement different ways to use AI to increase our productivity and pace.
* Support innovation by identifying emerging technologies and opportunities that can enhance business capabilities.
* Contribute to establishing dashboards and tracking for business metrics and use case by customer base.
Skills & Experience
What you will bring
* 3+ years of professional software development experience with proven expertise in full-stack web application development.
* Advanced proficiency in TypeScript and React with deep understanding of modern frontend development patterns, state management and component architecture.
* Backend development experience with NestJS or equivalent frameworks including API design, database integration and distributed systems.
* Comprehensive understanding of full-stack web services architecture from client-side optimization to server-side performance, including RESTful APIs, database design, and system integration patterns.
* Experience with DevOps practices, CI/CD pipelines and cloud deployment using tools like Docker, Kubernetes, AWS/GCP and automated testing frameworks is highly valued.
* Some experience with Python and Django backend services is nice to have.
What you will have
* Customer-centric mindset. Keen eye for user experience and delivering exceptional products that meet business objectives.
* Clear technical communication. Ability to simplify complex technical concepts for diverse stakeholders and cross-functional teams.
* Self-directed leadership. Comfortable working autonomously while collaborating effectively across engineering and product teams.
* Initiative ownership. Proven ability to drive technical initiatives to successful completion.
* Bias for action. Demonstrates urgency in decision-making with complete accountability for deliverables and outcomes.
* Continuous learning. Commitment to staying current with emerging technologies and adapting to evolving business needs.
Why Cover Genius?
Cover Genius not only cares about being the best in our industry, we care about our team. We're a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible Work Environment - our teams are hybrid. We work from home on Wednesdays and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times. We also have the added bonus of a Wellness day a month.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words
Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
By submitting your application, you acknowledge that we may collect, store and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.