Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs
Mulgrave, Victoria, Australia
Benefits of Weploy:
* Onsite opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri onsite)
* Above award hourly rates of $34.48 an hour + super
* Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
* Opportunity to work with some of Australia's leading brands
Your Next Role:
* Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
* Mon-Fri hours (consistent full time hours of 37.5 each week)
* Onsite roles
* Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more On average, taking up to 50-60 calls per day.
* As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
* Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role
* Supportive and bubbly team environment
What you Need:
* Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
* Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
* Confidence working with numbers and maths
* Can do attitude and resilience
* Exceptional communication skills both verbally and written
* Happy to work onsite in the office
* Professional references from previous employers
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members
Apply for this job
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Can you work consistent Mon-Fri full time hours each week (37.5 hrs weekly)? * Select...
What does award winning customer service mean to you? *
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