Join to apply for the Fraud and Scam Network Search Manager role at Commonwealth Bank
We are looking for a curious and enthusiastic individual with a true passion for analytics and a background in Network Analysis to join our team.
- You will work with the Senior Manager in the design, development, and execution of network-based search capabilities across the Group.
- Your work will drive investigations, generate insights, and help identify potential victims of coordinated scam activities.
- You’ll also play a key role in optimising search parameters, automating processes, and enhancing team efficiency to strengthen our fraud prevention efforts.
Key Responsibilities
- Lead a team of analysts and technical specialists to detect and disrupt scam networks using advanced analytics and threat intelligence.
- Design and operationalise network search capabilities in line with regulatory requirements.
- Identify scam typologies and behavioural patterns across digital channels, linking data points (e.g., URLs, wallets, IPs) to uncover coordinated fraud.
- Assess consumer impact and prioritise investigations based on risk and our investigative processes.
- Develop and implement proactive fraud countermeasures and generate actionable intelligence for internal and external stakeholders.
- Collaborate with Operations, Analytics, Capability and Governance teams to deploy strategic and tactical controls.
- Communicate findings clearly to technical and non-technical stakeholders, including senior leadership, through well-documented reports.
We’re Looking For People Who Have
- Proven experience in Fraud Intelligence, or Analytics, with expertise in scam detection and prevention.
- Practical experience with statistical and social network analysis to uncover complex fraud and scam patterns.
- Strong attention to detail and the ability to translate risks and opportunities into actionable insights.
- Fluent in various coding and modelling languages and techniques.
- Excellent communication, and interpersonal skills.
- Excellent leadership skills with the ability to inspire and influence the team.
- Demonstrated ability to produce high-quality strategic, operational, and tactical intelligence products.
- Proficiency in delivering data-driven insights using a variety of analytical tools and techniques.
- A solutions-focused mindset with a robust foundation in data-informed decision-making.
- At minimum, a Bachelors degree in Statistics, Mathematics or Actuarial Studies (or similar).
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📌 Fraud and Scam Network Search Manager
🏢 Commonwealth Bank
📍 Sydney