Medibank Maroochydore, Queensland, Australia
Local Community Consultant
This full‑time role at our Maroochydore store offers a flexible rotating roster between 8:30am and 6pm Monday to Friday, with some Saturday work. As a Local Community Consultant, you connect Medibank's products and services with your local community. You take ownership of the customer experience, providing end‑to‑end support across multiple channels – whether in‑store, over the phone, in the community, or via messaging.
About you
You're a multitasker who confidently supports customers across messaging, face‑to‑face, and phone channels. You're passionate about serving your local community and growing lasting customer relationships. Self‑motivated and results‑driven, you take pride in delivering the right solutions with accuracy and care. You're diligent and detail‑oriented, ensuring every interaction is accurate, every product or service is the right fit, and your customers' privacy is always protected. A true team player, you're open to stepping outside your role to support peers and explore new ideas.
Why you'll love it here
* Flexible working – mix in‑store, remote, or community work as needed.
* Growth opportunities – access a range of skills development, career pathways, and chances to innovate.
* Supportive environment – a culture that values wellbeing, encourages new ideas, and celebrates success.
Inclusion and Accessibility
We believe in everyone's potential and strive to make Medibank inclusive for all. We encourage applications from Aboriginal and Torres Strait Islander candidates, people with disabilities, and the LGBTQIA+ community, including transgender and gender‑diverse applicants. For any adjustments or alternative formats during recruitment, please contact us at Learn about our commitments and employee experiences at
Seniority level
Entry level
Employment type
Full‑time
Job function
Business Development, Customer Service, and Sales
Industries
Wellness and Fitness Services, Insurance, and Retail
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