Total Ventilation and Hygiene Services Overview
We are a leading national mechanical service provider with over 650 employees nationwide.
Job Description:
We seek an experienced Regional Manager to oversee Central and North Queensland operations.
Key Responsibilities:
* Support teams in achieving business objectives.
* Ensure customer satisfaction through effective communication.
* Monitor and own financial results for the region.
* Become the face of the region for customers.
* Foster collaboration between operations, finance, HR, compliance, and customer-facing teams.
* Lead continuous improvement initiatives in workflows and dashboards.
* Approve critical business decisions including quotes and timesheets.
* Maintain oversight of escalations and dispute resolution.
* Champion a positive workplace culture.
* Drive business development initiatives.
Requirements:
* Extensive leadership experience managing operational teams.
* Strong commercial acumen and ability to drive profitability.
* Proven ability to deliver high levels of customer satisfaction.
* Excellent communication and negotiation skills.
* Experience with financial reporting and budgeting.
* Background in HR management including recruitment and performance management.
* Proficient in operational dashboards and scheduling software.
Benefits:
* Collaborative and dynamic work environment.
* Opportunities for career growth and development.
About Us:
We are committed to delivering exceptional service and value to our customers.