Dun-Ra Investments Pty Ltd – North Geelong VIC
BISTRO & FUNCTIONS MANAGER — THE SPHINX HOTEL
North Geelong
* Full-Time
* Leadership Role
The Sphinx Hotel is a local icon — a busy, vibrant hospitality venue offering a popular bistro, thriving function spaces, sports bar, gaming room, and bottleshop. We're looking for an energetic Bistro Manager to lead our front‑of‑house bistro operations and drive our growing functions business.
If you love hospitality, have a passion for delivering outstanding customer experiences, and want to work in a fast‑paced, supportive environment — this is the role for you.
ABOUT THE ROLE
As our Bistro Manager, you'll be responsible for:
* Overseeing daily bistro service, ensuring smooth and efficient operations
* Leading and motivating FOH staff to deliver exceptional service
* Managing bookings, floor plans, staffing levels, and shift supervision
* Maintaining high standards of presentation, cleanliness, and customer care
* Working closely with the kitchen team to ensure timely service and communication
Leadership & Admin
* Supervising and training FOH staff
* Rostering
* Stock ordering, reporting, and daily operational paperwork
* Ensuring compliance with RSA, safety, and venue policies
WHO WE'RE LOOKING FOR
You'll be successful in this role if you have:
* Previous experience in hospitality management (bistro, restaurant, or events)
* Strong customer service and people‑management skills
* Experience running functions or events
* Excellent communication and organisation
* A hands‑on, positive, and solutions‑focused approach
* Ability to work nights/weekends as required
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