Retail Supervisor – Yahava Koffee Works
We are seeking a Retail Supervisor to work with us in assisting our goal of becoming the ultimate coffee destination. You would be the Leader of Retail packaging and sales, and will play a vital role in ensuring the two ends of the team are working in perfect unison to bring an amazing retail experience for our customers.
It is primarily an operational role that hinges on your ability to provide amazing customer experiences, be it digital or in person, as well as an having the organisational ability to ensure others always have the same opportunity.
Responsibilities
Supervise retail team staff daily to maintain good morale and ensure processes are followed
Organise rosters for the production and packaging team
Coordinate the retail sales team
Manage online orders through the Yahava website to ensure they're completed correctly and on time
Provide excellent customer service, handling feedback and complaints with care
Oversee the coffee subscription program
Support the General Manager with retail packaging and sales goals, and share these with the team
Handle end-of-day cash processes
Ensure limited release coffees are packaged and displayed effectively and on time
Share new ideas to improve retail production and sales
Qualifications & Experience
At least 12 months of experience as a Retail Supervisor is essential.
Benefits
Be part of a welcoming and passionate team
Ongoing training and skill development
Opportunities for growth within our establishment
Company
About Company
If you're excited about coffee and have a passion for leading a retail team, ensuring each customer has a memorable experience, we'd love to hear from you
Job Details
Work Type:
Full time
Salary:
$69,******,000
Job Publish:
Job Expire:
#J-*****-Ljbffr