Food & Beverage Floor Supervisor – Nanya Bistro @ Hotel Renmark
About the Role:
We're looking for an experienced Food & Beverage Floor Supervisor to join our team in the Nanya Bistro @ Hotel Renmark.
This hands-on leadership role oversees daily floor operations, coordinates service, and ensures every guest enjoys a professional, friendly, and memorable experience.
Key Responsibilities:
* Determine daily work requirements, allocate duties, and supervise staff.
* Maintain high levels of customer service and respond to guest feedback.
* Ensure compliance with venue policies, regulations, and workplace health and safety procedures.
* Train, mentor, and support team members during service.
* Manage guest flow, section allocations, and waitlists.
* Lead by example and hold staff accountable to service and presentation standards.
* Maintain a current Responsible Service of Alcohol (RSA) qualification.
* Assist with opening and closing duties and maintain clean, well-presented service areas.
About You:
* Proven hospitality leadership or supervisory experience.
* Strong communication and problem-solving skills.
* Calm, organised, and professional under pressure.
* Detail-oriented, with a focus on service excellence and team performance.
* Flexible availability, including weekends, evenings, and public holidays.
Why Join Us:
At Nanya, we're passionate about delivering exceptional service and creating a positive team culture. If you thrive in a fast-paced environment and love leading by example, we'd love to hear from you