South London and Maudsley NHS Foundation Trust
Lead for Service Quality Review (SQR) Programme
The closing date is 01 December
The postholder will lead the development, delivery, and ongoing improvement of the Trust-wide Service Quality Review (SQR) Programme, ensuring that care delivery across all services is safe, effective, compassionate, responsive, and well‑led.
This role provides visible senior nursing leadership, contributing to the Trust assurance framework, monitoring of regulatory compliance, and identification of areas for continuous quality improvement.
The postholder will contribute directly to the Trust's assurance and governance framework, strengthening oversight and embedding a culture of continuous learning and improvement.
The postholder will work closely with the Chief Nurse, Deputy Chief Nurses, the Trust Quality Team and senior leadership teams, to design, embed, and sustain a comprehensive Service Quality Review framework including co‑produce visits with external agencies and service users.
The postholder will have the leadership skills and clinical credibility to influence across professional and organisational boundaries, using insight and data to drive meaningful improvement.
They will also inspire others through visible leadership, collaboration, and a deep commitment to safe, person‑centred, and equitable care.
Main duties of the job
Quality Review (SQR) Programme, receiving CQC quality statements and improvement priorities across services.
Provide senior leadership and professional oversight for regular SQRs across inpatient, community, and corporate settings.
Ensure each review incorporates meaningful engagement with patients, carers, and staff, conducted with cultural competence and professional curiosity.
Translate findings into actionable intelligence by triangulating data from governance, incidents, complaints, and audits.
Identify and report quality risks through established governance processes, supporting learning reviews, external notifications, and improvement planning.
Work collaboratively with Quality Improvement and operational teams to coach and mentor local leaders in self‑assessment, inspection readiness, and quality improvement methodologies.
Deliver assurance to the Chief Nurse, Executive Team, and Trust Board on regulatory performance and continuous quality improvement.
Develop and maintain an integrated SQR dashboard to capture themes and insights from audits, complaints, incidents, and feedback.
Champion a culture of openness, inclusion, and psychological safety, ensuring reviews promote dignity, equity, and alignment with Trust values.
Lead by example & secure and assure the highest standard of clinical care.
Understand, oversee and lead actions as required related to Trust‑wide SQR actions.
About us
South London and Maudsley NHS Foundation Trust (SLaM) provides the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol.
We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences Centre.
There are very few organisations in the world that have such wide‑ranging capabilities working with mental illness.
Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
We provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care.
You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field.
SLaM delivered more than 14,000 training experiences in
* providing an extensive range of learning opportunities for staff at all levels.
In addition, our working relationship with King's Health Partners allows those working at the Trust to get involved in academic research.
Person Specification
Qualifications
Professional Qualification - Registered Mental Nurse
Educated to Master's degree (or equivalent experience) in a health‑related field
Extensive post‑registration senior leadership experience within the NHS leading service improvement and clinical change.
Management Course or relevant evidenced Continuous Professional Development
Knowledge
Knowledge of the current policy context and the implications for mental health workforce, MDT working and trauma informed care
Knowledge and understanding of care quality commissions standards and the quality improvement agenda for the Trust.
Knowledge of the national direction of travel for mental health services
Knowledge of national nursing policy and safer staffing methodologies
Familiarity with quality assurance and digital tools such as Tendable or integrated audit platforms
Experience
Relevant clinical and operational experience in mental health services
Experience of setting, monitoring and evaluating standards of care
Experience of participating in Quality improvement, transformation and / or research projects
Previous involvement in CQC inspections, mock reviews, or improvement collaboratives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order)
and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
South London and Maudsley NHS Foundation Trust
£72,921 to £83,362 a year, per annum inc HCAS
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