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Surgical account manager

Sydney
Cochlear
Accountancy Manager
Posted: 12 December
Offer description

Overview

Join Cochlear as the Account Manager (Surgical) for NSW & ACT. This is a fixed-term contract for 1 year in the first instance. You will be responsible for achieving sales targets by providing industry-leading surgical support and training aligned with the needs of the business.


About Cochlear

Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We collaborate with clinical, research and support networks to tackle complex challenges and help more people hear and experience life\'s opportunities.


Key Responsibilities

* Sales Acumen - prospecting for opportunities with new and existing customers (surgeons); build strong relationships with surgical partners and key accounts.
* Business Acumen - use sales reports, forecasts, and related tools (e.g., Salesforce) for planning and decision making.
* Surgical Support - maintain in-depth product knowledge of Cochlear CI and Acoustic offerings to effectively sell and position Cochlear products.
* Advocacy Programs - collaborate with Clinical Affairs to ensure clinical support and expertise is delivered to THPs via the CA team.
* Customer Experience/Support - provide surgical support in operating theatres and ongoing field support for new surgeons, staff or hospitals as needed.


About You

We are looking for people who share our passion for delivering quality hearing solutions. To add value in this role, you will demonstrate the following skills and experience:


Required Skills

* Bachelor's degree in business, healthcare, or a relevant field
* Experience in medical devices sales, particularly in an operating room environment
* Territory management experience
* Professionalism and cultural sensitivity
* Excellent sales and influencing skills
* Outstanding communication skills (oral, written, presentation); able to engage internal and external stakeholders with urgency
* Strong understanding of institutional and B2B sales processes and commercial acumen


How We Recognise Your Contribution

We aim to create an environment where our people feel valued and supported, with programs for continuous learning, professional development, and work–life balance.


How to Apply

If you are excited about what you have read and would like to be considered for this role, please submit your resume and a covering letter detailing your suitability.

Note: Cochlear values diverse contributions and supports flexible working arrangements. We are open to conversations about what flexibility means for you.

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