Join to apply for the Central Monitoring Room Operator role at Public Transport Authority
Public Transport Authority Provided Pay Range
This range is provided by Public Transport Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range
A$80,719.00/yr - A$88,707.00/yr
About the Role
The Public Transport Authority (PTA) is seeking two Central Monitoring Room Operators to join the Transperth Train Operations team on a permanent-full-time basis. Reporting to the Central Monitoring Room Coordinator, this role is responsible for operating CCTV and other surveillance equipment installed across railway stations, car parks, and other PTA properties.
Key Responsibilities
* Monitor and operate surveillance systems, including CCTV, base-radio, phones, and other CMR equipment, to maintain safety and security across stations and adjoining areas.
* Respond promptly to incidents and emergencies, assessing situations and taking appropriate action in line with Standard Operating Procedures, including alerting relevant personnel.
* Conduct proactive and reactive safety checks, such as tours of duty, routine equipment testing, and maintenance inspections of stations, car parks, and other PTA property.
* Provide clear communication and assistance to customers and staff during incidents or disruptions, using Public Address systems and other CMR technology as required.
* Maintain accurate records and reports, supporting administrative tasks and contributing to continuous safety and security improvements.
About You
To excel in this role, you should possess:
* Operational knowledge, including an understanding of emergency procedures and customer service in an operational setting.
* Good communication and interpersonal skills with the ability to clearly communicate with others and deliver messaging to the public.
* The ability to perform under pressure, demonstrating sound decision-making and problem‑solving in stressful situations.
* Effective organisational skills, with the capacity to work autonomously and collaboratively within a team environment.
* Solid computer literacy, including proficiency with surveillance technology, PTZ cameras, and related software.
Shift Requirements
This is an operational role that requires availability to work across a 24-hour, 7‑day roster, including weekends and public holidays. The successful candidate must be available to work 10-hour shifts.
About Us
The Public Transport Authority's (PTA) vision is to be recognised as a leader in providing world‑class public transport services and solutions. Our purpose is to provide safe, customer‑focused, integrated, and efficient transport services that align with our core values.
* Personal development and career pathways
* Health and Wellbeing programs including access to a free 24/7 onsite gym
* Subsidised corporate apparel and spectacles
* Opportunity to join our social club offering savings and benefits all year round.
There are two permanent, full‑time opportunities available for an immediate start.
This is a pool recruitment process where suitable applicants will be placed in a pool and may be used to fill similar vacancies, both fixed‑term and permanent, that may arise within the next 12 months.
Eligibility: To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status, or hold a current visa with permanent working rights in Australia.
The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people, and persons from culturally diverse backgrounds to apply.
Further Information
Please contact Damian Ford, Central Room Coordinator on for specific information about the role.
For more information about the PTA, please visit
For technical difficulties, please contact the RAMS helpdesk at or email
How to Apply
Applicants are requested to provide the following:
* A comprehensive CV with two work‑related referees.
* A written application (of no longer than 2 pages) addressing the Core Competencies and Computer Literacy selection criteria in the relevant JDF.
Applicants must apply online, using the 'Apply' button at the top of the screen. This will take you to the WA Jobs board where you will need to follow the instructions listed on the advert. If not directed straight to the position, please key Position Number 33000 in the web search box.
All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.
Please note you will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process. Adverse outcomes of integrity reviews and NPCs will not necessarily disqualify an applicant from the selection process. All PTA positions are subject to ongoing integrity screening. Suitable applicants may also need to undertake a full and comprehensive medical assessment.
Closing Date: Tuesday, 23 December 2025 at 5:00pm
Seniority Level: Entry level
Employment Type: Full-time
Job Function: Customer Service, Administrative, and Other
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