Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company—our purpose is to build a connected future so everyone can thrive. As a Retail Customer Service & Sales Consultant, you'll help customers find tech solutions that enhance their lives and be the trusted expert in-store.
What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services, ensuring their time at Telstra is memorable.
* Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Hourly Rate: $30.33 per hour (Junior rates apply for those under 20 years of age).
* Penalty rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours on Saturday, 100% for Sunday, 150% for public holidays.
* Plus 12% Superannuation
* Plus 10% Variable Remuneration (If eligible, eligibility, calculation and payment determined by the plan's rules. First 2 months guaranteed while you learn on board.)
* Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the ability to purchase up to 4 weeks additional leave.
* Training & Career Growth Opportunities: More than 17,000 learning programs with LinkedIn Learning and the Future Ready program.
* Flexibility: Flexible working hours and a supportive approach to parental leave—do it your way.
* Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
* Inclusive Culture: Diverse and inclusive team where everyone's unique perspective is valued and respected.
It You We're Looking For?
* Great Communication Skills: Natural at connecting with people and making their day better.
* Solution-Oriented Approach: Think on your feet and tailor solutions for each customer.
* Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
* Passion for Learning: Eager to grow and develop skills in a dynamic environment.
* Resilience and Positivity: Can‐do attitude, even during busy times.
* Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm will be trained.
How to Apply
Ready to kickstart your journey? Click \"Apply Now\" to submit your application. After applying, expect an email from our partner HireVue for the next step.
Join Us at Telstra Retail
When you join Telstra, you're part of a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
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