Sales Travel Consultant – Goulburn, NSW
Job no: 530713
Brand: Flight Centre Brand
Work type: Full time
Location: New South Wales
Categories: Sales and Customer Service
Job Overview
Are you ready to turn your love of travel into a career that takes you further than you ever imagined personally and professionally? Your Flight Centre journey is uniquely yours – and we're here to champion it, celebrate it, and help it take flight. As a Flightie you're not just building a career – you're shaping a life filled with purpose, connection, and discovery. If you're looking for the next stamp in your career passport, we're looking for Sales Travel Consultants across Australia who are keen to dazzle, discover and delight our customers!
What you'll be doing
* Work full-time, on-site in one of our retail stores on a rotating roster across a 7‐day trade.
* Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
* Work toward individual KPIs and sales targets, selling the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
* Build a customer base of new and returning customers, from regular domestic bookings to lavish international holidays and everything in between.
* Be the expert – assist customers with travel‐related questions including visas, best time of year, what to pack, where to eat, what to avoid and more.
* Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale – your pay is completely uncapped.
What we're looking for
* You're a seasoned traveller with a history of international destinations and you're the go‐to person in your circle for travel recommendations.
* Great organisational skills – you take notes, manage your calendar well and quickly respond to customer calls and emails.
* Determination to meet sales targets and KPIs while balancing workload in a high‐pressure environment.
* Enthusiasm, passion and warmth that makes customers want to book with you every time!
* Savvy with computers, ready to toggle between complex systems to find the right flight and package options.
Benefits you'll gain
* Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually – including superannuation and penalty rates.
* Access industry travel discounts and qualify for sponsored 'Familiarisation Trips' to explore new destinations and products worldwide.
* Bright career opportunities across a global network – we promote from within.
* Social – embrace the famous Flight Centre culture at Reward & Recognition events, including Global Gathering and EOFY Celebration.
* Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training; potential financial support while studying.
* Thrive in a workplace that embraces individuality – come as you are.
* Participate in our Reconciliation Action Plan, supporting Aboriginal and Torres Strait Islander inclusion, cultural safety and dedicated cultural leave.
Applications close:
Equal Opportunity Employer Statement: Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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