Job Overview
* The role of Marine Service Coordinator involves coordinating and scheduling after-sales and service works across a range of power and sailing vessels, typically measuring between 12 meters to 20 meters in length.
* Key responsibilities include managing relationships with industry suppliers and trade partners to deliver seamless client experiences.
Core Responsibilities:
* Scheduling and overseeing works with relevant trades and suppliers.
* Conducting regular site visits to capture progress updates and photos.
* Meeting with clients and trades to scope works and align expectations.
* Maintaining accurate records within the CRM system.
* Keeping customers informed on milestones.
* Collaborating with the sales team to develop potential service offerings for clients.
* Providing administrative support and ensuring attention to detail on general tasks.
Required Skills & Qualifications:
* Strong organisational skills and planning ability.
* Attention to detail and problem-solving skills.
* A practical understanding of boats and onboard systems (training provided).
* Excellent verbal and written communication skills.
* Proficiency with email, MS Office, and CRM platforms (HubSpot a plus).
* Self-confidence and positive demeanor when working with colleagues.
* Pride in presenting the workplace professionally.