Key Responsibilities:
* Manage the ordering process from start to finish, ensuring seamless delivery and invoicing.
* Coordinate incoming and outgoing shipments with suppliers and logistics partners, maintaining smooth communication throughout the process.
* Collaborate with internal teams to ensure customer needs are met and exceeded.
* Support quality checks, identifying and reporting any issues related to products or deliveries.
* Accurately record and maintain up-to-date information in systems like MYOB ERP.
* Communicate effectively with suppliers to confirm delivery times and provide timely follow-ups as needed.
* Monitor performance, tracking delivery and order accuracy metrics.
What We're Looking For:
* Proven experience in logistics, purchasing, or order management.
* A solid understanding of working with 3PL providers and suppliers.
* Proficiency in using systems like MYOB, SAP, or similar platforms.
* Strong attention to detail, effective multitasking, and time management abilities.
* Excellent communication and teamwork skills.
* Experience with international logistics or pharmaceutical products is an asset.
* Familiarity with GDP or GWP regulations is a plus.
Job Description: Customer Service and Logistics Coordinator
This role involves managing the entire ordering process, from initial request to final delivery. You will work closely with suppliers and logistics partners to ensure timely and accurate delivery of products. Additionally, you will collaborate with internal teams to meet customer needs and support quality checks. The ideal candidate should have experience in logistics, purchasing, or order management, with a strong focus on attention to detail and effective communication.
Benefits:
* Opportunity to work in a fast-paced and dynamic environment.
* Chance to develop skills in logistics, purchasing, and order management.
* Collaborative team environment.
Seniority level: Associate
Employment type: Full-time
Job function: Customer Service and Supply Chain
Industries: Pharmaceutical Manufacturing, Transportation, Logistics, Supply Chain and Storage, Biotechnology Research
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