Summary
Avanade is seeking a Managed Services Solution Architect. The role will include end-to-end deal support of managed services engagements including data gathering, analyzing, effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting. This role requires a solid understanding of Microsoft's Cloud architecture and M365 products, and strong customer-facing skills to clearly articulate proposed solutions to Avanade's customers. The role-holder will take a lead in providing sales support and solution configuration on Managed Services deals with a primary focus on Sovereign delivered Managed Services.
Key Responsibilities
* End-to-end responsibility for shaping Managed Services deals.
* Secure the required approval for variances from contracting standards by escalating issues to the proper executive level on a timely basis (i.e., before agreed upon with the customer).
* Work within a team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities.
* Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements.
* Lead the definition of a Managed Services solution that meets the agreed requirements.
* Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term.
* Create and document a Solution Plan and engage internal stakeholders as required for approvals.
* Identify and mitigate solution risks.
* Support the development of pricing and commercial strategies and commercial dialogue with customers.
* Support sales activity in presenting our solution approach and methods to customer stakeholder groups.
* Plan for and support service implementation, transition, and introduction activities.
* Establish and maintain effective working relationships with Avanade Solution Area and Business Development communities.
Location
Brisbane
Qualifications
* 5+ years of overall consulting delivery and sales experience.
* Knowledge of Managed Services and delivery models, including global and distributed delivery models. Proficiency in Cloud/Infrastructure Managed Services.
* Solution planning and deal shaping expert. Able to create compelling value proposition and leverage available assets and capabilities to craft the solution.
* Has worked in an environment with global delivery and in multiple geographies and industries.
* Strong point of view on emerging trends in technology, Managed Services, Application Development – DevOps, Infrastructure as Code (Terraform, Bicep, ARM), Cloud platforms like Azure, data analytics, containers, AI and intelligent automation.
* Proven ability to work within a team, contributing to the success of the team while making a personal contribution. Provides leadership when appropriate and capable of working effectively within a matrixed organization.
* Able to define solution elements even when all the required information is not available. Realizes and documents reasonable assumptions.
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