Job Title:
Front Desk Dental Assistant
About the Role:
We are seeking a reliable and flexible Front Desk Dental Assistant to join our dynamic team. The successful candidate will provide exceptional patient care, maintain accurate records, and ensure the smooth operation of our practice.
Key Responsibilities:
* Prepare patients and facilities for dental treatment
* Deliver quality chairside assistance to our dentists
* Treatment coordination
* Provide instrument sterilisation
* Maintain infection control standards and procedures
* Meet and greet patients, providing a great first impression
* Book and amend appointments, answering the phone, updating patient records
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Make patients aware of dental services and offers
* Handle payments
* Access sensitive information whilst maintaining patient confidentiality
* High-end patient care; build and maintain relationships with all clients in a friendly and warm manner
Requirements:
To be successful in this role, you will require:
* Easy-going, punctual, flexible, and understanding that healthcare can change all the time, willing to learn
* Experience preferred but not required
* Certificate III or IV in Dental Assisting highly regarded
* Be a motivated self-starter, this is a fast-paced and dynamic role
* Exceptional communication and interpersonal skills
* Passionate about customer service and patient care
* Organised with attention to detail
* Ability to build rapport with patients, in a cheerful, light-hearted manner
What We Offer:
* A modern dental practice with 5 chairs running a wide range of dental treatments
* A friendly, fun, and dedicated team
* Flexible roster with approximately 24-32 hours available
* Convenient shopping centre location with train and bus stations on site
* The opportunity to work in a dynamic and growing practice
Apply now and we'll be interviewing as soon as applications are received.