A growing online retailer in Melbourne is hiring a Founding Head of Customer Service to establish and manage the customer support department. This full-time role involves overseeing pre-sale inquiries and post-sale support, with a strong emphasis on creating procedures and maintaining high-quality service standards. Candidates should have experience in leading customer service teams, strong communication skills, and the ability to build operational systems. Compensation includes a $140,000 salary plus super, with profit share eligibility after one year.#J-18808-Ljbffr