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Client care technician or specialist

Newcastle
Chestnut Health Systems Inc
Posted: 7 May
Offer description

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery.


Job Description

As a Client Care Technician or Specialist, you will play a vital role in our Crisis Residential Unit based in Maryville, IL. This is a full-time position working Sunday through Thursday from 11:00pm to 7:30am, with eligible shifts for a shift pay differential.


Responsibilities

* Provide consumer-driven services, modeling traits such as personal responsibility, self-advocacy, and hopefulness.
* Refer and link consumers to community resources.
* Attend meetings and consumer staffings, helping to develop programs.
* Work with co-workers, supervisor, facility staff members, and consumers to ensure a safe and sanitary living environment.
* Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable.


Promoting Recovery

You will promote the recovery model of treatment, including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.


Qualifications

To be successful in this role, you must:

* Be at least 21 years old.
* Hold a minimum of a high school diploma or equivalent.
* Demonstrate a strong interest in social services or have relevant experience in mental health, substance use, or other social services.
* Have a valid driver's license, private automobile insurance, and be insurable.
* Possess basic computer skills, including MS Word, email, and an electronic medical record (EMR).

We welcome applications from qualified individuals with recovery experience and are committed to building a diverse, inclusive, and authentic workplace.

Chestnut Health Systems, Inc. is an equal opportunity employer (EOE) Minorities/Females/Veterans/Disabled.

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