We're T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.
Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return, we provide training, incentives, and encourage an inclusive culture through our policies and initiatives.
Today, we're part of LIPTON Teas and Infusions, the world's largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally, and participate in global programs and industry-leading initiatives.
Looking for a role that fills your cup? Good news, T2 Tea is looking for an Assistant Store Manager to join its passionate team.
About the role
* Assist the Store Manager with the day-to-day management of the retail store, including leading the team, visual merchandising, managing deliveries, and stock.
* Coach the team to deliver exceptional customer experiences and ensure seamless shopping throughout the store.
* Support the Store Manager in achieving budgeted sales and managing controllable costs.
* Lead the store and team in the absence of the Store Manager on duty.
* Support training in customer service, product knowledge, and operational responsibilities.
* Encourage team development by providing timely feedback.
* Regular Sunday work is required for this role.
About you
* Passionate and motivated to deliver results, with the confidence to support your manager and team.
* Excellent communication skills, along with strong time management and organizational skills.
* Previous team leadership, key holder, or management experience is advantageous.
Life at T2
* Competitive salary with bonus earning potential through T2's performance incentive program and sales incentives.
* Enjoy a 50% discount to indulge yourself, plus endless cups of tea.
* Recognition and rewards through our Moment Makers program, featuring exciting prizes.
* Volunteer leave day per year for purpose-driven organizations.
* Workplace policies promoting impact: Menopause policy, Gender equity policy, Equitable remuneration policy, and Flexible working arrangements, including hybrid work.
* Employee Assistance Program (EAP).
About the application process
If you don't meet every requirement, don't hesitate to apply We welcome applications from candidates who meet most of the criteria and believe they will thrive in this role.
All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
T2 commits to responding to every applicant.
No agencies, please – we're brewing this in-house.
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