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Please note that due to the max term nature of this role, successful applicants will be engaged via Volkswagen Group Australia (VGA) on a max term contract of 18 months. In this role you will be working onsite/ hybrid at VGA as per typical working arrangements.
This is not an IT role and would be suited to candidates with background in HR technology, providing day to day support and maintenance to HRIS and other HR systems related projects.
About our Company
Volkswagen Groupis one of the world's leading automobile manufacturers, employing more than 600,000 people globally and selling its vehicles in more than 150 countries. The wholly-owned subsidiary has its National Sales Centre based in Sydney home to some of Australia's most recognisable brands which include Audi, CUPRA,Škodaand Volkswagen.
About your new Role
The HR Systems Support will assist day-to-day management of the local HRIS, SuccessFactors including data integrity, system governance, user support and escalation of issues to technical partner while supporting rectification requirements and global HR systems projects.
Your main responsibilities will include:
Serve as the first point of contact for system-related inquiries from end users and provide timely, effective resolutions
Assist with remediation activities to ensure ongoing data integrity within HR systems
Administer and maintain SuccessFactors, with a primary focus on Employee Central module
Translate functional HR requirements into detailed technical specifications for system configuration and development
Conduct functional and regression testing for configuration changes
Maintain accurate documentation for system configurations, standard operating procedures, and user guides
Liaise with external service providers for issue escalation, ticket tracking, and service delivery follow-up
Assist with system release cycles, including impact analysis, testing coordination, and post-deployment review
Assist with the delivery of HR projects by contributing to key activities as directed
Assist with testing, including creating test scenarios, managing defect registers and revalidating
Support internal communication, change management and user readiness activities
Ensure system configurations and practices support legal and organizational policy requirements
About you
To succeed in this role, you will need to possess the following:
Bachelor’s degree in HR, Information Systems, Business Administrator, or related field
2–3 years’ experience in HR systems administration, with demonstrated experience in SAP SuccessFactors preferred, specifically within Employee Central
Strong problem-solving and analytical skill
Effective verbal and written communication
Ability to manage multiple tasks and projects with attention to detail
Advanced proficiency in MS Excel
Basic working knowledge of general HR processes, federal and state-based employment laws desired
Our Benefits, Rewards and Recognition include:
A culture of continuous learning, growth and development. You will receive access to LinkedIn Learning and personal development opportunities which is why over 30% of our vacancies are filled by internal candidates!
Discounts on Audi, Cupra,Škodaand Volkswagen car purchases
Free entry to Dubbo and Taronga Zoo for you and your family
Work in an award winning state of the art newly refurbished building recognised by Master Builders Association Australia – our offices include onsite parking and a convenient location with close proximity to a train station
If this sounds like the role and place for you to drive your career to great heights with a world-class organisation, APPLY NOW!
Volkswagen Group Australia is an equal opportunity employer in each jurisdiction that it operates. We encourage and value applications from all diverse perspectives, experience and backgrounds.
To support our desire to create a local talent pipeline, this role is only available for individuals who have permanent work rights in Australia.
Successful applicants will be required to complete background checks through our external provider as a condition of employment.
If we can provide support with access requirements throughout the recruitment process or answer any role specific enquiries please reach out through email at
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