About the role
We are seeking a dedicated and customer-focused person to join our team at Cass Brothers - Bathroom, Kitchen and Plumbing Supplies' in Petersham, NSW. The position is Full-time, five days a week, Monday through Friday 8am-5pm and Saturday 8am-5pm, with one rostered day off per week. Notably, the showroom is closed on Sunday's.
What you'll be doing
* Provide friendly and knowledgeable assistance to customers, answering inquiries and helping them find the right plumbing supplies for their needs
* Process orders and payments accurately and efficiently, ensuring a smooth customer experience
* Maintain organised and well-stocked product displays to create a visually appealing retail environment
* Assist with restocking shelves, and ensuring product availability
* Collaborate with the wider team to identify and implement ways to enhance customer service and sales
* Contribute to a positive and productive work culture by supporting your colleagues and proactively addressing any customer concerns
What we're looking for
* Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
* Excellent problem-solving and quick-thinking abilities to handle customer inquiries and requests efficiently
* Attention to detail and numeracy skills to accurately process orders and payments
* Familiarity with plumbing supplies and home improvement products is highly desirable
What we offer
At Cass Brothers, we are committed to creating a supportive and rewarding work environment for our team. In addition to a competitive salary, we offer a range of benefits, including:
* Comprehensive training and development opportunities to help you grow your skills
* Employee discounts on our wide range of plumbing, bathroom, and kitchen products
* Opportunities for career advancement within our growing company
* A collaborative and friendly team culture where your contributions are valued
About us
Cass Brothers is a family-owned business that has been a trusted supplier of high-quality plumbing, bathroom, and kitchen products for over 50 years. Join our team and be a part of our continued success
Apply now to be our next Customer Service & Counter Sales Support Team Member