Job Title:
Achieve IT Excellence as a Desktop and Network Support Specialist
About the Role:
We are seeking an exceptional individual to join our team as a Desktop and Network Support Specialist. In this critical role, you will provide expert-level technical assistance to clients across Asia Pacific and EMEA regions.
Main Responsibilities:
* Provide high-quality support for desktops, networks, firewalls, and End-User Computing (EUC) technologies
* Collaborate with cross-functional teams to resolve complex technical issues
* Implement and maintain secure network infrastructure and configurations
* Deliver excellent customer service through proactive communication and issue resolution
Requirements:
* Fully charged laptop with Windows 10 and admin rights
* Cisco console cable (DB9 Rj45 or USB Rj45) with proper driver installation if using USB adapters
* Software: Putty, TeamViewer, TFTP server
* Screwdriver set
* Internet data card
About Our Organization:
We offer a dynamic work environment that fosters growth, collaboration, and innovation.