We are seeking an experienced Client Liaison & Residential Contract Manager to join our growing residential construction team based in Southport.
This role plays a critical part in delivering a seamless and professional experience for our clients, from contract execution through to construction completion and settlement. You will act as the central point of contact between clients, sales, internal construction teams, and external stakeholders, ensuring residential building contracts are accurately administered, compliant, and effectively managed throughout the build lifecycle.
This is a customer-focused, detail-driven role. The ideal candidate will have prior customer service experience, as well as a background in residential construction and a strong understanding of building contracts.
About AHC Limited
Building on a solid foundation since 1984, AHC Limited is a proudly Queensland-based property development and construction company with a strong reputation for quality, integrity, and innovation.
Our portfolio spans residential, commercial, industrial, and lifestyle developments, including luxury homes, over-50s communities, and major retail and commercial projects across South-East Queensland.
About the Role
As Client Liaison & Residential Contract Manager, you will guide homeowners through the contract phase and construction process, providing clear communication, managing expectations, and ensuring all contractual obligations, variations, and approvals are handled efficiently and in accordance with legislation and company standards.
You will work closely with construction, drafting, estimating, legal and finance teams to support smooth project delivery while maintaining accurate and compliant contract records.
Key Responsibilities
Act as the primary point of contact for clients from contract signing through to completion and settlement.
Guide clients through contract documentation.
Communicate timelines, costs and required decisions clearly and professionally.
Manage client expectations and maintain strong, long‑term relationships.
Respond to client enquiries and concerns, escalating issues where required.
Contract Management
Provide administrative support to the sales team.
Prepare, manage and administer residential building contracts from execution to completion.
Prepare, assess and manage contract variations, extensions of time and approvals.
Ensure all variations are authorised, clearly communicated and documented prior to implementation.
Maintain accurate contract records and ensure compliance with relevant legislation and company procedures.
Provide contract‑related support to site and office teams.
Liaise with construction, legal and finance teams to ensure efficient project delivery.
Contribute to continuous improvement of contract administration processes and best practices.
General sales and office administrative duties.
Skills & Experience
Proven experience in contract administration, client liaison, sales support or a similar role.
Strong understanding of residential building contracts.
Previous experience within residential construction (builder, developer or construction company) highly desirable.
Experience using construction or contract management software.
You Will Also Bring
Excellent communication and interpersonal skills.
High attention to detail and strong organisational abilities.
Ability to manage multiple projects and competing deadlines.
A proactive, solutions‑focused approach.
Ability to work both independently and as part of a collaborative team.
Why Join AHC?
At AHC Limited, we are committed to providing a supportive and collaborative work environment that fosters professional growth and development. Working at AHC Limited, you can expect to enjoy:
* Competitive salary commensurate with experience.
* Long‑term career development and growth opportunities.
* Flexible start and finish times.
* Supportive, small team environment.
* Convenient Southport location with modern office facilities.
* Daily free parking.
* Opportunity to work with a well‑established developer within a growing residential construction business.
Please note: This is a full‑time, office‑based position located in our Southport head office. There is no work‑from‑home option available for this role.
Unlock job insights
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have with contracts administration?
* Which of the following Microsoft Office products are you experienced with?
* Do you have customer service experience?
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