Description What’s the Role: As a Service Owner you will be working with key business stakeholders and Agile development teams, and managing the value delivered by the team and ensuring that it aligns with the overall Service strategy. Key Responsibilities: Manage and support Data Platform and related Services. Maintain a vision for the Service and communicate it to the stakeholders and project teams. Based on the latest Cloud and data platforms technologies, manage the operational requirements through the delivery lifecycle to meet business needs. Manage service risks and issues and lead the team and work with stakeholders to improve operations maturity Understanding of how service integrates with others and support others managing a portfolio of applications and services in line with the broader business and GroupTech strategies. Accountable for quality of system health and related activities such as problem management. Using DevSecOps and automation to deliver the benefits of Continuous Integration and Continuous Delivery. What do I need? Experience leading Production Operations (Level 3) services, including service maturity and continual improvement initiatives Experience working in an Agile environment, ideally as a Technology Service Owner or L3 Support Service Owner Strong experience with cloud platforms across IaaS, PaaS, and SaaS, including Azure-based data platforms Hands-on and architectural experience with Snowflake, Databricks, and Python-based data engineering frameworks Proven experience delivering legacy-to-cloud data migrations and platform modernisation Experience operating within large, complex organisations, including stakeholder, vendor, and team management Knowledge of data governance, security, compliance, and ITIL-based service management Why join us? We’re obsessed with becoming our customers' 1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: Special offers on banking products and discounts from top brands, including generous employee only mortgage rates! Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. Tailored learning and development opportunities to help your grow your career within the bank. Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives. Create your future today To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .