Are you looking for the opportunity to step into a Leadership role?
Perhaps as the new Clerical in Charge at our busy Toowoomba practice at Darling Downs Radiology.
About Us
At Darling Downs Radiology, we strive to provide the highest quality, comprehensive diagnostic imaging service to the people of the Darling Downs Region.
We operate in a field where technological change is constant and are committed to stay at the leading edge of innovation.
Our vision is to continue to produce excellence in diagnostic imaging and patient care, in an innovative and caring environment for our referring practitioners and their patients.
Darling Downs Radiology is a division of South Coast Radiology, and one of the leading brands within the Integral Diagnostics (IDX) Group, and one of the leading providers of quality diagnostic imaging services across Australia and New Zealand.
About The Role
Darling Downs Radiology is seeking a Clerical in Charge (CIC) to lead the Radiology Administration Team.
As the CIC, you will work closely with the Radiographer in Charge (RIC) to ensure that the reception team provides a superior service that delivers excellence in diagnostic imaging to our valued patients and referring doctors through training, support, and guidance of the reception team, as well as be responsible for the diary management, patient data entry and practice revenue cycle.
This is a Full Time Permanent position working Monday to Friday.
Reporting to the Clerical Manager; Your role will include:
Managing of the site Clerical Team as well as any Clerical RoversProvide support and mentoring to the site reception teams.Provide continuous training and development to site reception teamsExcellence in customer service delivery in order to exceed patient and referrer communication and interpersonal skills to show patients care, compassion, and empathyExcellent attention to detail to ensure patient confidentialityDiary ManagementEnsure practice and clerical appearance standards are maintainedExcellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.Detailed analytical and problem-solving skills Strong attention to detail and focus on completing high quality workAn ability to work autonomously as well as part of a collaborative team.Excellent time management and organisational skills with ability to meet targetsA “can do” attitude that builds rapport with patients, staff, and professionals easilyBe committed to your own professional development and embrace ongoing learning opportunities.Other duties as directed by the Administration Services Manager, Clerical Manager and RIC
FOR YOU
A strong culture that fosters teamwork, community, and inclusivity.Work life balance State of the art training programme dedicated to preparing you with the necessary skills and knowledge to excel in your careerFull Uniform providedStaff recognition programs and awardsFitness Passport with over 1000+ locations nationwideEmployee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.Fantastic development opportunity to further your career with SCRShare your years of knowledge and experience to help train, problem solve, and trouble shootIncrease your existing knowledge in Radiology Administration
About You
Demonstrated Radiology administration experience essential Demonstrated Leadership experience essentialLeadership abilities to support the team and practicesExperience using RIS platforms - ideally Karisma.Demonstrated knowledge and understanding of all radiology billing policies and procedures (including Medicare, DVA, Work Cover and Inpatient billing)Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business. Detailed analytical and problem-solving skills Strong attention to detail and focus on completing high quality workAn ability to work autonomously as well as part of a collaborative team.Excellent time management and organisational skills with ability to meet targetsA “can do” attitude that builds rapport with patients, staff, and professionals easilyBe committed to your own professional development and embrace ongoing learning opportunities.
How TO APPLY
Please click apply or Email your CV to Aaron Piscopo (Talent Acquisition)
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.