Debt Management Specialist:
You will play a vital role in optimising the company's cash flow by proactively managing outstanding debt and unbilled accounts, helping to protect profits and support sustainable growth. This position is responsible for minimising exposure to bad debt through effective credit control practices, professional customer engagement, and timely collection of overdue accounts.
Key Responsibilities:
* Managing outstanding debt and unbilled accounts
* Implementing effective credit control practices
* Developing strong relationships with customers and internal teams
* Tracking debts, including key accounts and management agencies
* Supporting administrative processes such as tenancy and management agency changes
* Oversight of legal recovery actions
* Creating accurate and insightful reports
Required Skills & Qualifications:
* Demonstrable experience within a customer service environment
* Proven debt management skills and experience
* IT skills in MS Office, especially Excel and Outlook