Job Description
Lead the operational management of all NSW ICT infrastructure, including desktops, network, cloud, and server operations, to deliver secure, reliable and high performing services.
* Manage skilled technical teams while also acting as a partner to the business.
* Collaborate with other ICT units and business stakeholders to ensure NSW SES infrastructure supports digital transformation and build an IT environment that is not just stable, but also innovative and future focused.
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Required Skills and Qualifications
To be successful in this role, you will need:
* Proven experience leading a technical team in the management of networks, servers, and end-user devices.
* Demonstrated experience overseeing core infrastructure operations.
* Expertise in managing service delivery processes, including technical escalations, asset lifecycle and technical documents.
* Knowledge of cyber security and compliance requirements.
* Excellent communication and stakeholder management skills, with the ability to contribute to projects and procurement.
* Strong familiarity with modern workplace environments, and hands-on experience with Microsoft Intune and Azure AD (desirable).
* Possess relevant tertiary qualifications and/or equivalent experience.
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Benefits
We offer:
* A 35-hour work week, with the potential for flexible work arrangements such as a nine-day fortnight or a four-day work week depending on the requirements of the role and operational needs.
* A hybrid work environment, time in the office and time working from home.
* Leave entitlements including parental, sick, flex and recreation leave.
* Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people.
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Others
We are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.