Job Title: Care Quality and Education Specialist
Bupa Aged Care has opportunities for dedicated professionals to make a meaningful difference in the lives of our residents. We're looking for a skilled and passionate individual to join our team as a Quality and Education Manager.
This role offers the chance to work in a vibrant regional city surrounded by natural beauty and rich culture. You'll be part of a welcoming care home where every day brings new opportunities to coach, mentor and lead with purpose.
Your responsibilities will include providing quality focused leadership and coaching and guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes. You'll develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
Key duties include:
* Provide quality focused leadership and coaching and guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes.
* Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
* Maintain the Care Home's Plan for Continuous Improvement (PCI) in collaboration with leadership team including the transfer of insights from the Quality Indicator Report and monthly review meetings with other leadership team members.
* Responsible for ensuring Government NQIP program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
* Coordination and completion of all monthly Care Home Audits within the Operations Essential audit program.
* Management and delivery of the highest quality clinical care of Residents, including assessment, planning, implementation, and evaluation.
* Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.
To succeed in this role, you'll need to demonstrate strong interpersonal and delegation skills, a passion for development and education, and a postgraduate qualification in Aged Care. While a Cert IV in Training and Assessment is desirable, it's not necessary.
The successful candidate will also need to show success in managing noncompliance in staff training, ability to foster a team environment and build collaborative relationships, effective communication and relationship management skills, and an extensive understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.
We offer a range of benefits, including free health insurance for you and your family up to $5500, access to leading training and professional development, comprehensive induction and buddy program, relocation and retention bonus available, and highly competitive remuneration.
About Us
Bupa Aged Care is committed to helping residents live longer, healthier and happier lives. Our purpose-driven approach ensures that every member of our team is supported to make a meaningful difference.
What We Offer
Bupa Aged Care offers a stimulating and supportive work environment, with opportunities to grow and develop your skills. We're proud to provide high-quality care and services that meet the needs of our residents and their families.