Be part of a dynamic team providing exceptional service to our guests.
This is a casual Guest Service Agent vacancy at the Arkaba Hotel, offering approximately 25-30 hours per week, including day, afternoon and night shifts.
As a Guest Service Agent, you will be responsible for providing reception services to our in-house guests and assisting with hotel enquiries.
You'll have the opportunity to learn skills in front office and accommodation reservations, account keeping, and cashiering tasks, as well as taking enquiries for events and functions.
The Hurley Hotel Group operates multiple hotels across various locations, with a focus on delivering excellent customer experiences.
We are committed to career advancement opportunities and provide a supportive work environment.
The Arkaba Hotel has recently undergone renovations, resulting in new and improved facilities, including an all-new bar, restaurant, and function spaces.
This is a great opportunity to join a vibrant team and contribute to the success of our hotel.
Key Responsibilities:
* Provide exceptional guest service
* Assist with hotel enquiries
* Process front office and accommodation reservations
* Manage accounts and cash transactions
* Take enquiries for events and functions
Requirements:
* Previous experience in a similar role
* Excellent communication and interpersonal skills
* Ability to work a variety of shifts
* Basic computer skills
Benefits:
* Competitive hourly rate
* Free on-site staff parking
* Opportunities for career advancement
* A supportive work environment
How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.