Fedpest is a growing pest control company based on the Gold Coast. Due to increasing demand, we are looking for a friendly and confident Inside Sales / Customer Booking Specialist to join our Currumbin office.
This role focuses on handling inbound enquiries and booking pest control services for customers.
Most customers contacting us are already looking for pest control, so the role is about helping customers and booking appointments,
What We're Looking For
* Strong communication skills
* Confident speaking with customers on the phone
* Organised and reliable
* Comfortable using computers and office software
* Positive attitude and good work ethic
Experience in customer service, inside sales, call centre roles, or booking appointments is an advantage but not essential.
Hours
Casual position with flexible shifts.
Typical hours may include:
* weekday shifts
* additional hours during busy periods
What We Offer
* Casual role with flexible hours
* Friendly and supportive office environment
* Training provided
* Opportunity to earn performance bonuses
* Office located in Currumbin
What You'll Be Doing
* Answering inbound calls from customers
* Calling back website and Google enquiries
* Booking pest control appointments for technicians
* Providing friendly advice to customers
* Following up quotes and enquiries
* Entering and managing jobs in our scheduling system
Pay: $32.00 – $38.00 per hour
Expected hours: 15.0 – 25.0 per week
Work Location: In person