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General resort operations director

Torquay
beBeeLeadership
Posted: 16 August
Offer description

We are seeking a passionate and driven hospitality leader to take on an exciting and diverse role as General Manager of our resort. This is an ideal time to join us and make your mark in a dynamic and growing environment.


Role Overview

The successful candidate will oversee the day-to-day operations of this stunning 200-key resort, ensuring a seamless guest experience while managing the complexities of a strata-titled property. This is a hands-on role requiring strong leadership across all departments, including food & beverage, front office, housekeeping, and maintenance.


Key Responsibilities

* Lead, inspire and develop a high-performing team across all resort operations.
* Drive guest satisfaction and deliver exceptional service standards.
* Oversee financial performance, including budgets and cost control.
* Manage strata obligations and build strong relationships with the Body Corporate.
* Ensure compliance with brand standards and legislative requirements.
* Be actively involved in the food & beverage operation and resort activities.


About You

* Proven experience as a General Manager or senior leader in a 4–5-star resort or hotel environment.
* Strong operational expertise, including food & beverage leadership.
* Experience managing strata letting management or working with Body Corporate highly regarded.
* Hands-on management style with a focus on team development and engagement.
* Excellent financial acumen and commercial awareness.
* Exceptional communication and stakeholder management skills.

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